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Turn Customer Onboarding Into Your Competitive Advantage

A better customer experience starts with streamlined onboarding.

Présentation

Accelerate Your High-Value Customer Journeys

Customer onboarding is crucial to ensuring long-term customer satisfaction, which directly impacts renewal rates and your bottom-line. Kofax automation technology can help accelerate customer onboarding processes for enterprises in any industry.

  • Digitize your workflows and integrate systems
  • Cut latency between touchpoints and accelerate processing
  • Manage every touchpoint to improve the customer journey
Études de cas

Votre démarche pour l’avenir

“With Tungsten solutions underpinning our mobile app, we can put new capabilities directly into our customers’ hands and help then access the services they need anytime and anywhere – boosting satisfaction and loyalty.”
Vice President of Operations
Safe-Guard
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South African Bank
We have built our success on being there for our customers at every stage in their financial journey, and investing in innovative services like the mobile onboarding app help us to continue delivering experiences that improve people’s lives.
Spokesperson
South African Bank
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En savoir plus sur nos clients satisfaits : Voir toutes les études de cas
Fonctionnalités

Kofax Delivers World-Class Customer Onboarding Automation

Intelligence artificielle

Streamline document processing with embedded AI such as natural language processing (NLP), machine language and low-code development capabilities.

Digital Workflows

With a set of low-code and no-code development capabilities, business users and citizen developers can design, build and run digital workflows easier and smarter.

RPA

Robotic process automation streamlines system integrations and automates time-consuming, manual tasks—delivering end-to-end automation.

E-Signature

Digitize paper-based processes with electronic signatures, customizable branding options and integration into your customer facing applications.

Communications

Automate and streamline how you produce and manage personalized correspondence, so you can engage with customers the way they prefer.

Mobile Capture

Employ mobile ID capture, verification and facial recognition capabilities to ensure process integrity and a smooth user experience.

Avantages

Drive a Happier and More Efficient Onboarding Experience

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Speed to completion

Automate time-consuming tasks within minutes rather than days—improving customer satisfaction.

Real-time visibility

Enable a 360-degree view of your customer onboarding journey and manage every step to ensure completion.

Précision accrue

Eliminate errors across document processing and customer data entry in your CRM, ERP and core systems.

Operational efficiency

Provide employees with timely access to the information they need to get their work done quickly and efficiently.

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Prêt à démarrer ?

Nous vous permettons de transformer numériquement aussi bien des tâches simples que des processus complets.
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Products to Power Your Digital Workflow Transformation

Automatisation des flux de travail

Tungsten RPA

La technologie Tungsten RPA vous permet d’automatiser des séquences de tâches fastidieuses impliquant différents systèmes et sources de données, sans aucune programmation.

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Automatisation des flux de travail

Tungsten TotalAgility

La plateforme d’automatisation intelligente TotalAgility accélère les processus métier avec l’intelligence des documents, l’automatisation des tâches et l’orchestration des processus.

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